he loved them and was a very deserving fellow veteran
This watch is everything and more. But I wished the band was larger. Fits real tight on my wrist, just a couple of extenders would have been great. Also being such a masculine looking watch, I wished the band was also a little wider to blend better with the head of the watch
How do I say this? I guess I'll just say it. I was beyond dissatisfied with the customer service of Seventeenth Watches. I ordered the Regal watch from their website during a sale they were having on 11/30/2020. I was informed upon purchasing that the watch was on pre-order until 12/3/2020. I did not hear from the company so I decided to email them on 12/6/2020, to no avail. I then emailed again on 12/9/2020 and got a response saying it was still on pre- order and would be available in the time frame of 12/14/2020- 12/18/2020. Again I received no update during that time frame. I once again emailed them on 12/21/2020 pleading for an update or a contact number to speak to someone. I later received an email on 12/24/2020 saying that my item has shipped when in fact only the label was created with USPS. I was unable to wear the watch for the holidays or the New Year. On 01/02/2021 I received an update that the package finally made it to a USPS facility and would be ready for delivery soon. I tried my best to support this black owned business and I experienced a huge let down to say the least. I was never offered an alternative regarding my purchase. No option of a refund or a percentage off another purchase, but I did receive multiple emails about the sales the company was having. I hope this will help the business become better and have an open line of communication with its valued customers if they are truly valued.
Except that it was a little later than we expected, we had a great experience with Seventeenth Watches. Very good looking watch.