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FAQs

Do you offer free shipping? 

Yes, we offer free shipping on all U.S. orders over $75! For International orders, you will be shown what the cost of shipping will be on the checkout page, it depends on how many items you have in your cart.

How long will my order take to ship?

Excluding Pre-Orders, all orders are shipped within 2-3 business days after your order is placed.

If you want to read more about our shipping policies, click here.

Do you offer a warranty on your products?

We offer a Lifetime Warranty on all of our watches.

This Lifetime Warranty covers any defects in material or workmanship under normal use during the warranty period.

We will replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

To learn more about our warranty policy, click here.

What is your Refund & Return Policy? 

We want to ensure that you love the watches that you have purchased. If for any reason you are not completely satisfied with your purchase, you may return brand new item(s) within 14 days of the delivery date for a full refund.

Please contact us via email at customersupport@seventeenth-watches.com prior to your return.  

To learn more about our Refund & Return Policy, click here.

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