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Returns, Shipping and Exchange

*Important Information on Shipping Rates*

Free shipping on all U.S. orders over $75! For International orders, you will be shown what the cost of shipping will be on the checkout page, it depends on how many items you have in your cart.

Turnaround

Excluding Pre-Orders, All orders are shipped the same day if order is placed before 3PM EST; Otherwise, they will ship out the following business day.

Order Tracking

Once your order is starts fulfillment, a tracking # is provided by the shipping carrier. We will then update your order with the tracking information and email it over to you. 

Return & Refund Policy

We want to ensure that you love the watches that you have purchased. If for any reason you are not completely satisfied with your purchase, you may return the item(s) within 7 days of the delivery date for exchange ONLY. Please contact us via email at seventeenthwatches@gmail.com prior to your return. Additionally, the shipping costs for the original purchase and for the return will not be refunded.

 

We reserve the right to not accept a return. We may also require a restocking and/or repair fee if the item(s) being returned have been damage or worn.

 

While our policy is firm, we are willing to work with you to ensure that your experience with seventeenth watches is nothing but positive.

 

Please note that sale items, presale items and custom orders are final sale and are excluded from this policy.